USPS

 

There is nothing more frustrating than automated answering machines for businesses. 

They are set up assuming that the problem is not theirs to begin with and they are right. We become collective hostages once a package is sent by some Internet business.

The fact that they cannot deliver something because they have no access code is ridiculous when there is nothing to access except one of the doors around the house. All they have to do is walk up and drop off the package in front of one of these doors.

Call them on the phone and get all kinds of suggestions. EXCEPT you cannot tell them there is no access code.

I sometimes wonder if that is just what they put when they don't want to take the time to walk up to the door.

I live in an apartment building. Everyone here pays just as much for delivery as the houses in town, but business just drop our packages in the lobby where we have to pick them up, or anyone else can pick them up

This is not just because of holiday rush. It is an all around the year problem. If they can access the lobby, they can access my door! The same thing is true in the country. If they can drive up a lane, they can reach the door.

Some delivery drivers are just plain lazy. Others could care less. Companies need to reassess their services and their service people.